{"id":2449,"date":"2009-02-06T18:46:46","date_gmt":"2009-02-06T22:46:46","guid":{"rendered":"http:\/\/www.asianinny.com\/?p=2449"},"modified":"2009-02-06T19:20:25","modified_gmt":"2009-02-06T23:20:25","slug":"executive-support-senior-technology-analyst","status":"publish","type":"post","link":"http:\/\/www.asianinny.com\/?p=2449","title":{"rendered":"Executive Support Senior Technology Analyst"},"content":{"rendered":"\n\n\n\n\n\n
Company:<\/strong><\/td>\nMediabrands<\/td>\n<\/tr>\n
Job Category:<\/strong><\/td>\nIT\/Software Development<\/td>\n<\/tr>\n
Location:<\/strong><\/td>\nNew York, NY<\/td>\n<\/tr>\n
Job Title:<\/strong><\/td>\nExecutive Support Senior Technology Analyst<\/td>\n<\/tr>\n
Website:<\/strong><\/td>\nhttp:\/\/www.media-brands.com\/<\/a><\/td>\n<\/tr>\n<\/table>\n

Job Description:<\/strong>
\nMediabrands was formed in 2008 to support Interpublic Group\u2019s Media Service Agencies, which include Initiative, Universal McCann, MAGNA, IPG Emerging Media Lab, Ansible, ID Media, MAP Global, NSA Media, Outdoor Services, Reprise and Wahlstrom media. Collectively Mediabrands encompasses over 5,000 employees in over 70 countries.<\/p>\n

JOB SUMMARY:<\/strong>
\nThe Executive Support Senior Technology Analyst is responsible for providing \u201cwhite glove\u201d operational support within his\/her capacity to key executives and their assistants. This position requires excellent communication and problem solving skills along with project planning and project lead experience. The Individual must display mentoring capabilities and be highly process oriented. The individual must posses expert-level technical knowledge of operations and be able to provide ideas, feedback and support to the executive audience. This position has high visibility with the executive customer community. The ideal candidate will be highly motivated and self-reliant with a desire to learn and execute under pressure.<\/p>\n

ESSENTIAL JOB FUNCTIONS:<\/strong>
\nIssues Management and Resolution:<\/strong>
\n\u2022\tAnalyze issues and formulate solutions
\n\u2022\tTroubleshoot system, application and hardware issues
\n\u2022\tUpdate customers & CSD with status and resolution
\n\u2022\tUse external information to research and resolve issues
\n\u2022\tConsistently update the ticket tracking system with status and fixes
\n\u2022\tAbility to manage multiple constituencies, issues, priorities and goals
\n\u2022\tDocument and adhere to all departmental standards, processes, and enterprise policies
\n\u2022\tPrimary duties to support list of executives and back fill the field team as needed.<\/p>\n

Track assets:<\/strong>
\n\u2022\tPerform backups and restores
\n\u2022\tPerform configuration of hardware including disk drives, network interfaces, memory, processors, and peripherals.
\n\u2022\tDocument and maintain environment standards
\n\u2022\tPerform installation and configuration of software including operating systems, patches, and 3rd party products<\/p>\n

Communications:<\/strong>
\n\u2022\tDemonstrate sound written, oral, and organizational skills
\n\u2022\tDocument solutions, systems, and procedures
\n\u2022\tConsistently share solutions with peers
\n\u2022 Deliver personal, customer focused, and professional service
\n\u2022 Work effectively as an individual and as part of a team
\n\u2022 Adhere to team policies and organizational reporting structures
\n\u2022\tFacilitate meetings with stakeholders and peers
\n\u2022\tProvide status and issue updates to managers and peers<\/p>\n

Technical Consultation:<\/strong>
\n\u2022\tProvide technical leadership, support, and guidance
\n\u2022\tTranslate business needs into technical requirements
\n\u2022\tRecommend and devise implementation strategies for products that will enhance and support executive support needs<\/p>\n

Resource & Project Management:<\/strong>
\n\u2022\tPlan project roll outs (as it relates to the executive community)
\n\u2022\tTest pre-defined acceptance criteria
\n\u2022\tThe ability to handle multiple projects simultaneously and basic project management skills
\n\u2022\tComplete assigned tasks on time<\/p>\n

Personal Development:<\/strong>
\n\u2022 Identify training and development opportunities to strengthen and\/or grow skill sets within the team<\/p>\n

Weekends \u2013 After Hour Work:<\/strong>
\n\u2022 On Call: Must be available via cell phone\/pager for issue resolution and assistance after hours
\n\u2022 Travel: This position may involve occasional site visits to clients to various locations
\n\u2022 Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed<\/p>\n

NON-ESSENTIAL JOB FUNCTIONS:<\/strong>
\n\u2022 Technology Tracking: Gather knowledge of technology changes through training, conferences, textbooks, journals, case studies, and perform product evaluations
\n\u2022 SOX Compliance: Must comply with SOX rules and regulations<\/p>\n

PERFORMANCE STANDARDS & EXPECTATIONS:<\/strong>
\nEducation and Certifications:<\/strong>
\n\u2022 Bachelor’s Degree from an accredited University, preferably in Computer Science, Information Systems or equivalent program or IT experience required
\n\u2022 Advanced technical certification in field of expertise (e.g., MCSE, CNE, CCNP, CCSE)<\/p>\n

Experience:<\/strong>
\n\u2022 Minimum 5 yrs of IT-related experience
\n\u2022 Cross platform PC\/MAC as well as working knowledge of major PDA devices (e.g., Blackberry, Blackjack, iPhone, etc.)
\n\u2022 Knowledge of various media systems (e.g., Donovan, Mediatools, IMS, etc.)
\n\u2022 Strong Knowledge of Windows 2003\/Vista (active directory environment) with MS outlook e-mail platform
\n\u2022 Strong knowledge of A\/V systems setup (for off-site pitches, in-house video conferencing, etc.)
\n\u2022 Experience as lead technician in field of expertise
\n\u2022 Experience in supporting high profile executives
\n\u2022 Experience implementing best-practice processes and procedures
\n\u2022 Knowledge of ITIL and CMM-driven best practices for IT processes
\n\u2022 Experience leading small projects<\/p>\n

Additional Skills<\/strong>
\n\u2022 Experience in Advertising and\/or Marketing industry preferred
\n\u2022 At least 1 year of experience delivering IT solutions within a corporate and\/or high volume environment is a plus<\/p>\n

Contact Information:<\/strong>
\nCompany: Mediabrands<\/p>\n","protected":false},"excerpt":{"rendered":"

Company: Mediabrands Job Category: IT\/Software Development Location: New York, NY Job Title: Executive Support Senior Technology Analyst Website: http:\/\/www.media-brands.com\/<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-2449","post","type-post","status-publish","format-standard","hentry","category-looking-for-work-search-our-premium-job-database"],"_links":{"self":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts\/2449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2449"}],"version-history":[{"count":0,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts\/2449\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2449"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}