{"id":4978,"date":"2009-07-29T15:30:45","date_gmt":"2009-07-29T19:30:45","guid":{"rendered":"http:\/\/www.asianinny.com\/?p=4978"},"modified":"2009-07-29T15:30:45","modified_gmt":"2009-07-29T19:30:45","slug":"service-desk-technician","status":"publish","type":"post","link":"http:\/\/www.asianinny.com\/?p=4978","title":{"rendered":"Service Desk Technician"},"content":{"rendered":"<p>Company: Kaos Studios<br \/>\nJob Category: IT\/Software Development<br \/>\nJob Title: Service Desk Technician<br \/>\nLocation: New York, NY 10001<br \/>\nURL: <a href=\"http:\/\/www.kaosstudios.com\/\" target=\"_blank\">http:\/\/www.kaosstudios.com\/<\/a><\/p>\n<p>Kaos Studios is located in the heart of New York City and is mere blocks from the Empire State Building and the thrill of Midtown Manhattan. Along with the opportunity to live in one of the most exciting cities in the world, we create exciting titles like Frontlines: Fuel of War (PC\/XBOX360) and our newest title Homefront!<br \/>\nWe also offer competitive salaries, comprehensive health benefits, and an excellent compensation package.<br \/>\nKaos offers a competitive salary and range of benefits as well as a dynamic, creative, and challenging work environment where individual effort is critical to our success.<\/p>\n<p><strong>Job Requirements:<br \/>\n<\/strong>\u2022 Install, set up and maintain hardware and software for end users.<br \/>\n\u2022 Investigate, troubleshoot, and correct end user\u00b4s software and hardware issues.<br \/>\n\u2022 Prioritize, document, and actively resolve all end user help requests.<br \/>\n\u2022 Keep all hardware and software asset and inventory lists accurate 100% of the time.<\/p>\n<p><strong>Qualifications:<br \/>\n<\/strong>\u2022 Degree in Computer Science, Information Systems or a comparable technical background.<br \/>\n\u2022 3+ years of hands-on IT, helpdesk, or technical support experience.<br \/>\n\u2022 Strong aptitude for technology.<br \/>\n\u2022 Very strong attention to detail and task follow-through.<br \/>\n\u2022 Ability to work independently and as part of a team.<br \/>\n\u2022 Ability to communicate technical information to both technical and non-technical users.<br \/>\n\u2022 Well developed desktop and application troubleshooting skills.<br \/>\n\u2022 Strong customer service focus.<br \/>\n\u2022 Strong knowledge of network protocols (TCP\/IP, SNMP, etc.).<br \/>\n\u2022 Strong knowledge of various OS\u2019 (Windows XP, Windows Vista, Mac OS X).<br \/>\n\u2022 Knowledge of various server OS\u2019 (Windows Server 2003 and 2008).<br \/>\n\u2022 Strong knowledge of Microsoft Office and related productivity software.<br \/>\n\u2022 Experience with PC imaging and disk management software.<br \/>\n\u2022 Experience with Norton\/McAfee (or similar corporate antivirus software).<br \/>\n\u2022 Knowledge of scripting languages (VB, Perl, Python, PowerShell, etc.) is a plus!<br \/>\n\u2022 Knowledge of game development environments and equipment is a plus!<br \/>\n\u2022 Must be able to lift 40 pounds<\/p>\n<p>All interested applicants can apply directly to this job by visiting our website at www.kaosstudios.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Kaos Studios Job Category: IT\/Software Development Job Title: Service Desk Technician Location: New York, NY 10001 URL: http:\/\/www.kaosstudios.com\/ Kaos Studios is located in the heart of New York City and is mere blocks from the Empire State Building and the thrill of Midtown Manhattan. Along with the opportunity to live in one of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-4978","post","type-post","status-publish","format-standard","hentry","category-looking-for-work-search-our-premium-job-database"],"_links":{"self":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts\/4978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4978"}],"version-history":[{"count":1,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts\/4978\/revisions"}],"predecessor-version":[{"id":4979,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=\/wp\/v2\/posts\/4978\/revisions\/4979"}],"wp:attachment":[{"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4978"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.asianinny.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}