Company: | The Bachrach Group |
Job Category: | IT/Software Development |
Location: | New York |
Job Title: | Senior Support Analyst 1000 |
Reference Code: | Sr Support Analyst 1000 |
E-mail: | JeffM@bachrachgroup.com |
Job Description:
SENIOR SUPPORT ANALSYT- Temp to perm to 70k + Bonus
Work with Manager of Application Development on the lifecycle of various projects from start to finish.
Meet with staff and external vendors as requested to assess the needs and determine scope of requested projects.
Assist in analyzing and defining key aspects of the initiative(s) at hand.
Provide consultation on feasibility of requests and best way to achieve results.
Assist in maintaining project plans.
Assist in creating back-end processes.
Assist in and (from time-to-time) lead status update meetings, provide status update reports.
Create documentation to outline functional requirements within the environment, training initiatives, etc.
Work with other staff to assure smooth implementation and employee training around project.
Assist in creating a follow-up plan to readdress the initiative(s) on an appropriate time scale to ensure full end-user comprehension and use.
Responsible for back-up support of key systems as listed above.
Work with IT Application Developer to understand and document, where necessary, the day-to-day critical support items.
Provide day-to-day support as needed.
Assist in maintaining and developing Applications requirements.
Respond to inquiries, referrals from Help Desk.
Work with other IT members on technical projects as requested.
QUALIFICATIONS:
Minimum of 2 years experience in application development using ASP, ASP.NET, VBA, IIS, SQL 2000/2005
Minimum of 1 year experience in an analytic capcity.
Previous junior project manager responsibilities preferred.
Knowledge of all applications/systems.
Proficient in .Net 1.0 and up
Ability to analyze data in Access and/or SQL
Ability to work with end users in a support capacity