Company Description:
Rail Europe is the leading North American supplier of European rail and related travel products. The company offers the most comprehensive selection of European rail products on the market, including single- and multi-country rail passes, Rail `n Drive products, point-to-point rail tickets, high-speed and scenic trains, sleepers, reservations and other rail-related products for use throughout continental Europe and the U.K.- a total of 35 countries. Equal Opportunity Employer.

Responsibilities:

• Preparation and maintenance of the organization’s master and resources plans
• Continuous evaluation of project performance to (1) allow the forecasting of future resource needs and (2) highlight areas of deviation where management action is required
• Participation in project’s planning sessions
• Preparation of budget, business cases, scenario analysis, contract reviews, and risk management strategies within area of responsibility
• Facilitation of team meeting
• Analytical modeling applied to project and financial/budgeting activities
• Manages the IT production/resources plan
• Build and maintain the yearly IT production plan in coordination with IT Management
• Calculate staffing needed, issue staffing KPIs
• Matching forecast versus actual and informing management of differences
• Manages the IT Project Management Office
• Build and maintain the IT project portfolio
• Record new projects and validate staffing in coordination with team leasers
• Validate overall project follow-up/methodology
• Ensures document management processes are properly used
• Follow-up document database
• Assess and improve document processes quality
• Assists in IT budget build-up and follow-up
• Coordinate timesheet with Finance department
• Assists in billing activities of customers
• Responsible for launching projects
• Coordinate with team leader project initiation
• Capture high level requirements for system versions
• Coordinate estimates between teams and define with customers function scope of projects
• Assist IT management in establishing a yearly roadmap for Project Management Office
• Assist project manager for studies relative to improvement of Project Management Office or IT business processes
• Assist the VP of client solutions on the day to day running of the department

Qualifications :

• Bachelor’s degree (B. A.) from four-year College or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience
• Exposure to project management methodologies
• Mathematical and analytic modeling
• Algorithmic
• Knowledge of the tourism industry is a plus
• Fluency in French is a plus
• Knowledge of Excel, MS Project and PowerPoint is mandatory
• Quick learner – quick gain knowledge on new systems and changing environment
• Organized and able to structure and apply methodologies
• Communicates changes and progress; Manages project team activities
• Customer Service – Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
• Teamwork – Contributes to building a positive team spirit
• Facilitating and process improvement
• Solicits and applies customer feedback (internal and external)
• Improves processes, products and services