Company: | Strategic Change Group (SCG) |
Job Category: |
IB Ops Change Management |
Job Title: |
Operations Strategic Change Group – Global Program Lead (Listed Derivatives)
|
Location: | New York |
Job Description
Departmental Overview:
The Strategic Change Group is a global team focused on delivering medium to large scale change (i.e., organizational design to technology implementation). The team, which sits within Operations, aligns with product processing teams and maintains strong working partnerships with Technology. Largely SCG is made up of dedicated Program Managers, Project Managers and Business Analysts.
This role is in Global Lead of the Listed Derivative Operations SCG team, working on both operations specific and front office initiatives supporting the Listed Derivatives businesses. The program is growing and has a full range of global projects to support (eg building out new components, determining overall architecture roadmap, working with vendors to improve current support, etc).
Key Responsibilities:
Change Management
- Responsible for the global management and oversight of multiple projects / initiatives (“programs”)
- Directly and matrix manage multiple project managers
- Partner with the program stakeholders to define and agree program strategy and drive implementation of solutions
- Manage regional and global program “book of work” and reporting
- Define the deliverables and goals of the global program
- Identify, manages and drives to resolution issues
- Responsible for all change in the program and driving it to completion
- Resolve cross project issues at a regional / global program level including resource balancing
- Interface with other change groups where needed
- Serve as primary focal point for the Line Operations and IT relationships for delivery
- Manage program headcount budgets and project budgets
People Management
- Engage in industry committees/forums, keep abreast of industry trends and share them with team
- Cultivate collaborative team culture and foster positive employee engagement
- Ensure succession plans are in place for all roles, including own role
- Lead human capital decisions around hiring, performance management, promotions, salary recommendations and terminations
- Ensure retention and development of top performers and be accountable for actively managing poor performers
- Provide career coaching and mentoring to team managers
Qualifications
- Project management experience within investment banking / broker-dealer operations sector
- Broad cross-product institutional securities knowledge including relevant product knowledge for role in question
- Strong leadership experience including: global exposure, managing multiple projects of varying scale / scope simultaneously, driving / influencing change across virtual teams
- Deep and practical knowledge of change methodologies, especially technology implementation approaches
- Strong business analysis skills, e.g., requirements gathering, business process flow diagramming, architecture design, analytical / problem solving skills, etc.
- Fluency with MS Office – Excel, Word, PowerPoint, Visio, Project
- Strong communication, influencing, negotiation, & presentation skills
- Experienced with staff management & development, coaching, & mentoring
- Formalized change management skills / accreditation, e.g., PMP, Prince 2, Six Sigma