Thursday, September 18, 2014, 9:00 AM – 4:00 PM
Microsoft
11 Time Square, NY
At this exclusive event, join a Retail Legend, CEOs, Authors and Experts as they discuss the life cycle, value and relationship with your customer. Prepare to be engaged, inspired, and challenged after one full day of learning, and development on Thursday, September 18th at the Microsoft Building.
Explore all aspects of your customer, from permission marketing to hiring and training a customer-oriented team. Gain useful data from industry leaders and a legend who built his empire through hard work and believing ‘the customer is always right’.
Keynote: Ira Neimark, former CEO of Bergdorf Goodman, retail legend, award winning and bestselling author.
What You’ll Learn
Build a customer culture in your organization
Keep customers happy
Train customer-serving staff
Hiring customer-oriented leaders
Marketing to your customers
And More…
Speakers
– Russell Sarder, award-winning and bestselling author, investor, and CEO of NetCom Learning.
– Susan Davis, President & CEO of BRAC USA, largest developmental organization in the world.
– Savio Chan, President & CEO, U.S. China Partners.
– Ellen Williams, Regional Development Director/Field Marketing CRM Strategist, Constant Contact.
– Vincent Suppa, Professor of Human Resources at NYU and global expert on human resources.
– Audrey Halpern, former Director of Training at Optimum Lightpath and Professor at Zarb School of Business at Hofstra University.
For more information about the event, please visit:
http://www.sarderlearning.com/