International Shoppes Position summary:
• Provide support to the Terminal Operation Manager and/or Assistant Manager in all aspects of operations.
• Manage the store in the absence of management, demonstrating outstanding sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS), and adhere to U.S Customs regulations and all company policies and procedures.
• Administer associate corrective actions (coaching, counseling, proper documentation)
Responsibilities:
• Supervisors are responsible for the complete operation of designated areas.
• Work with the Store Manager, Department Heads and Associates to drive sales and ensure high levels of customer service.
• Act as role models of professionalism, ethical behavior, and effective decision making at all times.
• Delegating tasks and following-up to ensure task completion
• Observing and providing feedback on Associate performance
• Motivating Associates to perform at a high level
• Ensuring customer concerns are solved professionally
• Training employees to interact with customers in a professional manner
• Supervisor reports directly to the Store Manager.
Experience and Education:
• Mandarin speaking is preferred
• 3+ years high end retail experience
• 1+ years of manager experience
• Mandatory to work a flexible schedule which may include weekends, evenings, and holidays.
To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough background check prior to receiving any final offer of employment from International Shoppes. We offer benefits and paid time off.
*We are an Equal Employment Opportunity Employer.