Company Name: | Bank of the West |
Location: | Los Angeles, CA |
Position Type: | Full Time Regular |
Job Title: | Business/Personal Banker |
Website Address: | http://www.bankofthewest.com/ |
Responsibilities include:
Responsible for contributing to Pacific Rim Division’s growth and profitability. Acquires, expands and retains commercial, small business and retail relationships by meeting the financial needs of companies and professionals in local markets as well as Pacific Rim countries. Develops loans, depository accounts and other fee generating services. Responsible for both new business development and portfolio/relationship management.
- Supports business development goals through effective calling on existing and potential customers to identify business and personal needs of companies (including both executives and employees).
- Works closely with Wealth Management, Treasury, Cash Management, International Trade and other major areas of the Bank to promote the sales and implementation of complex financial products and services. Provides assistance to customers with Foreign Exchange transactions by contacting the Treasury Department. Acts as liaison between customers and Treasury Department for the purchase of Euros or other investment products.
- Originates consumer, small business (including SBA and Express Letters of Credit) and residential real estate loans by interviewing applicants and determining borrowing needs. Negotiates types of loans, terms and conditions within established guidelines. Ensures all loan documentation is accurately completed. Assists customers in signing loan documents and makes proper disclosures. May disburse loan proceeds.
- Obtains and analyzes all necessary financial data and supporting documents on borrowers. Makes recommendations to underwriters/credit administration or any other appropriate lending authority.
- Develops and manages a portfolio of major customer relationships (retail and commercial) by providing consultative advice, products and services to meet customer needs. Responsible for increasing the number of major relationships and total profitability of assigned portfolio.
- Establishes an effective calling program to interact with customers and prospects that reside in Pacific Rim countries to develop new business.
- Ensures development and preparation of effective proposals for presentation to existing and potential customers. Has primary responsibility for marketing presentations to professionals or company decision-makers.
- Participates in community and business functions/groups to ensure a positive image for the Bank within the designated marketplace. Ensures compliance with CRA outreach programs.
- Keeps abreast of economic and political factors within Pacific Rim countries that might impact the development of business relationships.
- Provides coaching/training for Customer Service Representatives and Financial Service Consultants on sales/marketing techniques and product knowledge.
- Resolves unusual or non-routine inquiries to ensure customer satisfaction.
- May act as a lead for employees performing similar duties.
- Performs other duties as assigned.
Qualifications:
- Associate’s Degree
- Three to five years of experience
- bilingual Korean/English preferred
- Complete knowledge of financial products and services used by commercial and retail customers with an emphasis on Asian owned and operated companies (including both executives and employees). Demonstrated sales and portfolio management ability. Good understanding of issues related to economic, political and business practices in Pacific Rim countries.
- Sedentary Work: lifting a maximum of 10 pounds, frequent standing/walking